Digital Marketing Direction: Traffic Building

By Erica Wenham, Tuesday 27 November 2012.

Digital Technologies For Marketing (Week 10)

Traffic Building




Online PR

1.      Online PR is maximising favourable mentions of your company, brands, products or websites on third party websites that are likely to be visited by your target audiences.
2.      An important part of this is online reputation management, which is controlling the reputation of an organisation or brands through monitoring and controlling messages placed about the organisation online.
3.      There are four main differences between online PR and traditional PR:
·         The audience is connected to the organisation
·         The members of the audience are connected to each other
·         The audience has access to other information
·         Audiences pool information
4.      Activities that can be considered as online PR include:
·         Communicating with media/journalists online
·         Link Building
·         Social media
·         Web 2.0 tools – blogs, forums, discussions
·         Third party sites
·         Buzz
·         Viral promotions

Online Partnerships

1.      Link Building: Obtaining links from third party sites. Performed in a structured manner to maximise visitors.
2.      Affiliate Marketing: A commission-based arrangement where  referring sites are paid a fee for sales. Leads or visitors. It is a potentially a large source of quality traffic for e-retailers
3.      Online Sponsorship: A long term arrangement to associate a
4.      your company/brand with another company/brand

Interactive Advertising

1.      For building traffic and brand awareness and recognition
2.      Rich media and large format ads are effective in targeting visitors through placements on specialised portals and dynamic/behavioural ad targeting
3.      Acquiring customers/visitors by banners paid for by CPM (click per thousand) is relatively expensive and alternative forms of promotion of payment according to results is preferable

To find out more about interactive advertising, digital training, internet marketing, mobile advertising and more, visit www.iabbuk.net.

Opt-In Emails

1.      Email is an effective push online communications method
2.      Data protection and privacy is an important issue
·         Rules differ between b2b and b2c
·         Developing opt-in email lists important
·         Avoid spamming
3.      List Building Options include
·         Cold email
·         Co-branded emails
·         Third party emails
4.      In-House Lists
·         Test for frequency
·         Research preferences
·         Consider event triggered emails
5.      Key Points
·         Email design
·         Make lists clean
·         Stay legal

Digital Bytes – Email Marketing







Email has always been one of the most cost-effective and accountable forms of digital marketing. Now, with budgets coming under increasing pressure its role on the media schedule is becoming increasingly important.

Despite the current economic downturn, figures from E-consultancy show that investment in email marketing grew by 24 per cent last year to £274 million, as brand owners continued to reach out to consumers via their inboxes.

The growth of the industry is bringing about rapid change. Brand-owners are now able to segment audiences and link their email activity to web analytics to get even more for their money. On top of this video and other forms of rich media are opening up new opportunities for email marketers.

To help you keep up with the rapid pace of change, Revolution has launched Digital Bytes, an online resource bringing together expertise from the UK¹s leading email marketing practitioners. On this site, you¹ll find all the information you need to help you maximise your email marketing strategy.

Viral Marketing




1.      Viral marketing = spreading messages from one person to another by virtual word of mouth (Facebook and other social media, MSN and other chat, Email)
2.      Formal (Corporate/Branded) vs. Informal (Personal/Buzz)

Offline Traffic Building

1.      Must communicate URL and OVP (Online Value Proposition – The reason why they should visit the site
2.      Online and offline must be integrated and demonstrate synergy

Control




·         Control = measuring effectiveness
·         Key control questions; How is the budget allocated? How is effectiveness measured for each marketing component? What is the CPA (cost per acquisition)? What is the traffic quality?
·         Data sources for analytics:
1.      Analytics programmes
2.      Log files
3.      Panel data

Resourcing

Resourcing is about achieving the right budget balance between website design, website maintenance and development, and traffic building. Some important considerations are offline vs. online and campaign vs. ongoing.

Overview

1.      Define targets both quantity and quality. Combine online and offline. Both on-going and campaign based activity
2.      Undertake both SEO and PPC activities
3.      Develop an online PR strategy that engages with external websites and social media
4.      Identify and engage partner sites suitable for linking, affiliate marketing and sponsorship
5.      Develop online ad creative in relevant style, size and technology for company brand and products
6.      Develop email marketing resources for new business and customer development
7.      Consider how viral dimensions could be add to campaigns
8.      Promote online offline and vice-versa
9.      Analyse responses and develop and test appropriate strategies/plans
10.  Budgeting – maximise ROI by blending and testing marketing options

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